Customer Relations Specialist

window.notificationMessages = []; Find a Job + + + + Search const TopSearch = {
handleSubmit: function (event) {
event.preventDefault();
event.stopPropagation();

const form = event.target;

const getValue = (name) => {
if (form[name]) {
if (form[name].type) {
if (["select-one", "text", "hidden"].indexOf(form[name].type) > -1) {
return form[name].value;
}
if (["checkbox", "radio"].indexOf(form[name].type) > -1 && form[name].checked) {
return form[name].value;
}
} else if (form[name].length) {
return form[name].value;
}
}

return "";
};

const experienceLevel = getValue("experience[]") || getValue("experience");
const jobFunction = getValue("job_function[]") || getValue("job_function");
const industry = getValue("industry[]") || getValue("industry");
const location = getValue("location[]") || getValue("location");
const workType = getValue("work_type");
const term = getValue("q");
const sortBy = getValue("sort_by");

// If the logged in user is authenticated
// Append authenticated value to make url unique/different to logged out url
// same action is happening in SearchFilterViewComposer
// line 589 in the multiSearchFilterHref function
const authenticated = document.getElementById("authenticated").value;
let toUrl = "";
if (industry.trim() && jobFunction.trim()) {
const segments = [jobFunction, location, workType].filter((x) => x);
toUrl = `${segments.join("/")}?industry=${industry}`;
} else {
const segments = [jobFunction, industry, location, workType].filter((x) => x);
toUrl = segments.join("/");
}

if (experienceLevel) {
toUrl += `${toUrl.indexOf("?") === -1 ? "?" : "&"}experience=${experienceLevel}`;
}

if (term.trim()) {
toUrl += `${toUrl.indexOf("?") === -1 ? "?" : "&"}q=${encodeURI(term.replace(" ", "+"))}`;
}

if (sortBy.trim()) {
toUrl += `${toUrl.indexOf("?") === -1 ? "?" : "&"}sort=${sortBy}`;
}

if (authenticated === "true") {
toUrl += `${toUrl.indexOf("?") === -1 ? "?" : "&"}authenticated=${Date.now()}`;
}

const wholeUrl = `${form.getAttribute("action")}/${toUrl.toLocaleLowerCase()}`;
window.location.assign(wholeUrl.replace(/\/$/, ""));

return false;
},
}; Homepage Customer Service & Support Retail, Fashion & FMCG Lagos Full Time Customer Relations Specialist Customer Relations Specialist Bespoke by Design Customer Service & Support 2 weeks ago Easy apply New Immediate Start Additional Questions Lagos Full Time Retail, Fashion & FMCG NGN
150,000 - 250,000 Plus Commission Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We are seeking a showroom customer relations specialist to join our team. Be the face of Nigeria's tech-driven premium window treatments brand. Blend design flair with sales savvy - turn walk-ins into loyal clients through curated consultations. You'll visualize dream spaces, not push products. Min Qualification: OND Experience Level: Entry level Experience Length: 2 years Working Hours: Full Time - Full Time Job descriptions & requirements Responsibilities: Customer Relations & Showroom Management (40%): Greet, qualify, and engage all showroom visitors, creating a premium client experience; Manage appointment scheduling for consultations (in-showroom, virtual, and in-home); Handle client inquiries via phone, WhatsApp, email, and social media with 2-hour response standards; Maintain accurate CRM records of client preferences, project timelines, and follow-up dates; Resolve client concerns pre- and post-installation, ensuring seamless "custom made simple" experience; Coordinate with the installation team for project handovers and scheduling. Design Consultation & Sales (50%): Conduct personalized design consultations: assess client needs, room aesthetics, and budget parameters; Present fabric options, motorization features, and smart home integrations using samples and digital tools; Perform accurate window measurements and specifications for quoting; Prepare comprehensive proposals with pricing, timelines, and installation details; Close sales and process deposits; manage sales pipeline from inquiry to order confirmation; Conduct in-home consultations for premium projects as required. Showroom Operations & Brand Representation (10%): Maintain showroom visual standards: merchandising, sample organization, and cleanliness; Track inventory of swatches, displays, and marketing materials; Provide market intelligence to CEO on popular styles, pricing sensitivity, and competitor activity; Represent Bespoke By Design at trade events, developer meetings, and networking functions. Requirements: Customer Engagement Skill: Exhibits a “customer-first” welcoming attitude, engaging with customers and prioritizing their experience above all tasks. Solution-Oriented: Provide creative, solution-oriented options that resolve customer needs/concerns. Product Knowledge: Leverage a deep understanding of product features and benefits to communicate effectively with customers to ensure a successful installation. Proactive Communication: Respond promptly and proactively to both internal and external inquiries. Sales Acumen: Shows strong ability to manage multiple tasks and projects, confidently closing sales while effectively promoting additional products and features. Attention to Detail: Ensure projects are completed to a high standard, paying close attention to details and timelines. Technical Proficiency: Navigate tech platforms and utilize tools, including CRM systems, to streamline workflows effectively. Continuous Improvement: Commitment to learning and development while reflecting on past projects to identify areas for improvement and adapt strategies accordingly. Location: Ikoyi, Lagos state. Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google google-icon Continue with Linkedin Or continue with function updateStatus() {
return {
show: true,
showDiv: false,

passwordLength: false,
passwordUpper: false,
passwordLower: false,
passwordNumber: false,
passwordSpecial: false,

strength: 0,

passwordCheck(password) {
this.passwordLower = /[a-z]/.test(password);
this.passwordUpper = /[A-Z]/.test(password);
this.passwordLength = password.length >= 6;
this.passwordNumber = /[0-9]/.test(password);
this.passwordSpecial = /[^a-zA-Z0-9]/.test(password);

this.strength = [this.passwordLower, this.passwordUpper, this.passwordLength, this.passwordNumber, this.passwordSpecial].filter(Boolean).length;
}
};
} Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS function bannerAd() {
return {
slot: 'listing-1',
deviceType: 'desktop',

trackImpression() {