Account Manager

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Account Manager

WatersEdge Solutions

Saturday, 16 May 2026

1

IT/Computer - Other IT/Computer

Johannesburg

FULL TIME

Job Specification

Company

Reference Number

Job Summary

Location: On-site – Melrose Arch, Johannesburg Employment Type: Full-Time Industry: SaaS | Logistics | Tax Recovery | Compliance Tech

WatersEdge Solutions is partnering with a global logistics and compliance tech provider to recruit a proactive and commercially minded Account Manager. This is an excellent opportunity for someone with a passion for client service, logistics, and data-driven growth. You’ll work closely with international clients to drive efficiency, uncover growth opportunities, and support their complex cross-border operations.

About the Role

You’ll manage and grow relationships with existing clients, focusing on value-driven support and optimisation. This role is ideal for someone who enjoys interpreting data, engaging stakeholders, and contributing to global service delivery in a fast-paced, client-focused setting.

Key Responsibilities

Build strong, trusted relationships with key client stakeholders

Identify upsell and growth opportunities across the company’s service offerings

Analyse shipment data to uncover optimisation and efficiency gains

Deliver solution presentations and insights that drive client value

Drive client retention through proactive engagement and support

Collaborate cross-functionally with sales, marketing, operations, and product teams

What You’ll Bring

1+ year of experience in account management, client services, or sales

Strong commercial acumen and relationship-building skills

Analytical mindset with the ability to interpret data and identify trends

Exposure to logistics, compliance, or international shipping (advantageous)

Highly organised and proactive in fast-paced environments

Nice to Have

Experience in SaaS, fintech, or international trade

Familiarity with CRM tools and customer lifecycle management

Ability to deliver presentations to external stakeholders

What’s On Offer

Strategic, client-facing role with international exposure

Collaborative team environment

Opportunity to grow in a scaling global logistics technology business

Competitive salary and long-term growth potential

Company Culture

The company values innovation, efficiency, and customer-first service. Their team is global, driven, and solution-oriented—working together to streamline complex compliance and logistics challenges. This is an environment for proactive professionals who thrive on delivering results and building long-term client relationships.

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