PERMANENT CONTRACTabout 2 months ago

Reservations Sales Agent at Hilton Worldwide

Entreprise
Nigeria

Job Description

Reservations Sales Agent at Hilton Worldwide April, 2026 | MyJobMag

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Reservations Sales Agent at Hilton Worldwide

View Jobs in Hotels & Restaurants /

View Jobs at Hilton Worldwide

Posted: Apr 15, 2026

Deadline: Not specified

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The most recognized name in the industry, Hilton Hotels & Resorts stands as the stylish, forward thinking global leader of hospitality. With over 92 years of experience, Hilton continues to be synonymous with hotel because of our innovative approach to products, amenities and service. We help make traveling easier with our smart design, innovative restau...

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Reservations Sales Agent

Job Type Full Time

Qualification BA/BSc/HND

Experience

Location Lagos

City Ikeja

Job Field Sales & Business Development  

What will I be doing

As a Reservation Sales Agent, you will serve as the first line of inquiry for room reservations within the hotel.

A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:

Convert, quickly, inquiries into contracted business

Respond, positively, to sales inquiries to develop future sales leads

Identify sales leads, as appropriate

Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation

Provide prompt and efficient service while maintaining the hotels brand standards

What are we looking for

A Reservations Sales Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

A passion for delivering great customer service

A highly professional telephone manner and excellent communication skills

Outstanding administration and organizational skills

Intermediate computer proficiency.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Tertiary qualifications, or other collegiate-level degree

Previous experience in a Reservations environment.

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Method of Application

Interested and qualified? Go to Hilton Worldwide on jobs.hilton.com to apply

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Expert Application Advice

Required experience — Entreprise requires 92 years: each role in your CV must show clear progression with measurable results — not just generic responsibilities.

Positioning — Your cover letter must answer one question: why YOU for THIS specific role right NOW? Avoid generic templates — one sentence on what you specifically bring beats three generic paragraphs.

Prospecting and results — Your new clients acquired and conversion rate are your strongest arguments. Show your detailed knowledge of local distributors and key players.

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