Manager, Talent and Career Management @ MTN

Manager, Talent and Career Management at MTN - Jobweb Ghana

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16 Apr 2026

Manager, Talent and Career Management at MTN

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Company: MTN

Location: Ghana

State: Jobs in Accra

Job type: Full-Time

Job category: IT/Telecom Jobs in Ghana

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Job Description

VACANCY REF. NUMBER – MTNGH-HR(TCM)-006-26

CVs SHOULD BE SAVED IN APPLICANT’S NAME

Position: Manager, Talent and Career Management

Level: Level 3

Function: Human Resources

Department: Organisational Effectiveness & Performance

Location: Accra

Reports to: Senior Manager, Learning and Talent Management

Job Summary:

• To design, implement, and continuously improve talent and career management frameworks that ensure the organisation has a sustainable pipeline of capable, engaged, and future-ready talent aligned to business strategy

Job Context

• Telecommunications, Technology and Platform business.

• Multi regulated environment & subsidiary businesses

• Environmental, social and governance prioritized

• Multi resourcing options, matrix, projectized and evolving new ways of working

• Regionalization structure implication

• Localization a key objective for business and government

• Multinational environment – HR Group best practices

• Unionized environment

• Performance driven environment

• Diverse cultural environment

• Partnerships

Key Tasks:

Talent, Performance, and Skills Development

• Design and implement talent development frameworks aligned to performance and capability needs

• Partner with Learning teams to deliver skills development, reskilling, and upskilling initiatives

• Coach and support line managers in identifying development needs and building employee capability

• Embed mentoring, coaching, and experiential learning approaches across the organisation

• Monitor effectiveness of development interventions and recommend continuous improvements

• Manage targeted development programs effectively (Graduate programs, Diversity programs etc.)

Career Management and Planning

• Design and maintain clear career pathways, and talent development standards

• Enable employees to define and pursue career goals through career planning tools and frameworks

• Promote internal mobility, job rotations, and career moves aligned to skills and business needs

• Educate managers and employees on career management practices and responsibilities

Employer Brand Enablement & EVP Support

• Contribute to employer branding efforts by ensuring talent management practices (development, mobility, performance culture) strengthen the internal employee experience and authentically reflect MTN Ghana’s values and EVP.

• Collaborate with Talent Acquisition (HR Operations), Internal Communications, Corporate Communications, and Marketing to ensure consistent alignment between talent insights and employer brand messaging.

• Provide talent?related content, success stories, and employee experience insights to support internal and external EVP communication.

• Support MTN Ghana’s representation at career fairs, campus engagements, and professional platforms as required, ensuring alignment with talent development and career growth narratives.

• Share data and insights on employee experience, mobility, and development to strengthen employer brand reporting and inform improvements led by the primary owner functions (TA, Internal Comms & Marketing).

• Succession and Key Talent DevelopmentPartner with the Organisational Development (OD) team to support the succession planning program by providing talent development perspectives, data, and insights.

• Translate successor identification outcomes into structured, role-specific development plans for identified successors and key talent employees

• Design, coordinate, and monitor development interventions (e.g. targeted learning, mentoring, coaching, stretch assignments) to build readiness for future roles

• Track successor readiness, development progress, and pipeline depth, and provide regular updates to OD, HRBPs and leadership forums (e.g. ExCom Succession Board, Functional Leadership, MTN Group)

• Advise line managers and leaders on development actions required to close readiness gaps and strengthen succession pipelines

Support Organisational Culture

• Use talent insights to identify talent risks and recommend targeted interventions

• Promote a culture of continuous learning, growth, and innovation

• Support initiatives that encourage employee voice, idea generation, and innovation

• Embed talent management practices that reinforce a positive, inclusive, and high-performance culture

Talent Data, Insights, and Strategy

• Analyse workforce and talent data to inform strategic decision-making

• Develop dashboards and reports on talent trends, risks, and outcomes

• Use insights to recommend proactive talent and capability interventions

• Support evidence-based talent discussions at leadership and governance forums

• Continuously refine talent strategies based on data, business needs, and external trends

Qualification Required & Experience

Education

• Minimum of a First Degree in HR/ Psychology/ Social Science or a related field of study.

• Professional HR certification is a plus

• Experience Minimum 6–8 years’ HR experience, with at least 3 years in talent, learning, or organisational development or equivalent role

• Proven experience supporting leaders in a complex or matrixed organisation.

• Appreciation of function role requirements

• Experience of executing Talent Management strategy in line with business needs

Knowledge/Technical competencies

• Telecommunications, Technology and Platform business appreciation and knowledge

• Organisation development

• An up to date understanding of present and future employment legislation

• Strong Communication and presentation Skills (verbal and written)

• Strong knowledge of the Ghana Labour Act

• Stakeholder Management

• Project Management

• Good knowledge of People analytics and workforce insights

• Emerging Talent Management trends

• Talent and career management frameworks

• Succession planning and leadership development

• Performance management systems

Must live the MTN Values of:

• Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with Inclusion, COS

Must exhibit the MTN Vital Behaviors of:

• Complete Candor, Complete Accountability, Active Collaboration & Get it done.

Location: Accra

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