General Manager, Technical and Operations

GM, Technical/Operations GM Technical/Production is responsible for leading all technical and operational functions of DSR Apapa, including refinery operations, sugar production, yield improvement, cost optimization, process innovation, and resource utilization. The role ensures operational excellence, strong team leadership, and strict compliance with regulatory, quality, and safety standards. Job Classification Senior Management / Executive Level Job Summary The General Manager, Technical/Production provides strategic leadership and oversight of all technical and operational activities at the DSR Apapa Refinery. The role ensures seamless refinery operations, continuous improvement in productivity and yield, cost-effective resource management, and alignment of operational processes with corporate goals. The role drives technological advancement, process optimization, and operational sustainability across the refinery.

Responsabilités

Key Duties and Responsibilities Develop and implement production and operational strategies aligned with business objectives and approved budgets. Lead yield improvement initiatives and enforce cost‑reduction measures. Oversee refinery operations to ensure compliance with product quality, technical specifications, and safety standards. Supervise maintenance, engineering, and technical functions to ensure equipment reliability and plant efficiency. Drive the introduction of new technologies, automation, and continuous improvement programs. Maintain a cohesive work environment built on teamwork, collaboration, and accountability. Manage relationships with stakeholders including regulatory bodies, host communities, vendors, and technical partners. Prepare and manage operational budgets, ensuring fiscal discipline and optimal resource utilization. Lead refinery modernization programs and process automation initiatives. Mentor and develop functional managers, building a strong leadership pipeline for the refinery. Ensure strict compliance with HSSE, environmental, and sustainability standards.

Bachelor’s or Master’s degree in Engineering, Industrial Technology, or a related technical field.

Expérience

Minimum of 20 years relevant experience, including at least 5 years in a senior management position within a manufacturing or refinery environment.

Strong leadership and organizational management skills. Excellent analytical, decision‑making, and problem‑solving capability. Superior communication and interpersonal skills. Ability to manage multiple priorities and lead cross‑functional teams. High adaptability and openness to technological innovation. Strong commitment to teamwork and continuous process improvement. Professional Qualifications Project Management Professional (PMP) or equivalent certification preferred. Membership in a recognized engineering body (e.g., COREN, NSE) is an added advantage. Years of Experience Minimum of 20 years, including 5 years in an executive capacity. Internal Stakeholder Interaction Group Managing Director, Chief Engineers, Finance, Human Resources, Quality Assurance, HSSE, and Supply Chain. External Stakeholder Interaction Equipment vendors, regulatory authorities, technical partners, consultants, and host community representatives. Level of Authority High authority over refinery operations, capital expenditure within approved limits, and strategic decisions related to production, technology, and operational efficiency. Key Responsibilities Oversee all refinery and technical operations. Achieve production targets and optimize yield. Implement cost‑reduction and efficiency improvement measures. Ensure strict adherence to quality, safety, and environmental standards. Drive innovation and technology adoption. Sustain stakeholder and community relations. Build internal capacity and strengthen succession pipelines. Competency Level Required Level 4 – Subject Matter Expert (SME) Leadership Competencies Strategic Thinking, Decision Making, People Management, Change Leadership, Business Acumen. Technical/Functional Competencies Production Planning, Process Optimization, Maintenance Management, Cost Control, HSSE Management, Technology Implementation. Behavioural Competencies Integrity, Accountability, Teamwork, Initiative, Adaptability, Communication. Core Competencies Excellence, Customer Focus, Innovation, Safety Awareness, Continuous Improvement. Key Perf

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