Head of Quality Assurance and Standards - Bamenda

We are looking for a Head of Quality Assurance and Standards. The Head of Quality Assurance & Standards is responsible for establishing, implementing, and continuously improving quality assurance frameworks, standards, and compliance systems across the organization. The role ensures that all processes, products, and services meet internal quality requirements, regulatory standards, and industry best practices while driving a culture of excellence, accountability, and continuous improvement. Key Responsibilities Develop and lead the organization’s quality assurance and standards strategy Establish, implement, and maintain quality management systems (QMS) across all functions Define quality standards, policies, procedures, and performance benchmarks Ensure compliance with regulatory requirements, industry standards, and internal policies Oversee internal and external audits, inspections, and certification processes Identify quality risks and lead corrective and preventive actions (CAPA) Monitor quality performance metrics and report findings to senior leadership Lead and develop quality assurance and compliance teams Partner with operations, risk, training, and leadership teams to embed quality into daily operations Drive continuous improvement initiatives to enhance efficiency, effectiveness, and service delivery Manage incident investigations, root cause analysis, and quality improvement plans Ensure documentation, record-keeping, and reporting meet required standards Promote a strong quality culture and accountability across the organization SOCIETE D'ASSURANCE recherche son Directeur Financier. Le Directeur Financier dirige et coordonne toutes les activités financières de la compagnie, intégrant la production et la diffusion des états financiers, la gestion des relations avec les admini ... Gedepat est une société spécialisée dans le développement et la gestion de patrimoine. Pour mener à bien sa mission, elle s’appuie sur des spécialistes (gestionnaire immobilier, vétérinaire, responsable commercial,..). Nommé par le Conseil d’Administratio ... We are looking for a  Customer Relationship Manager. The Customer Relationship Manager is a senior leadership role responsible for developing and executing customer relationship strategies that drive customer satisfaction, retention, loyalty, and long-ter ...