Customer Experience & Appointments Manager

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}; Homepage Customer Service & Support Hospitality & Hotel Lagos Full Time Customer Experience & Appointments Manager Customer Experience & Appointments Manager Anonymous Employer Customer Service & Support 1 week ago Easy apply New Lagos Full Time Hospitality & Hotel NGN
250,000 - 400,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We seek to hire a suitable candidate for this role. Min Qualification: Degree Experience Level: Mid level Experience Length: 3 years Language Requirement: English Working Hours: Full Time - 9 to 5 Applicant Location: Lagos, Nigeria Job descriptions & requirements Responsibilities: Manage the salon’s appointment scheduling system and daily booking flow Book, reschedule, and confirm client appointments efficiently Coordinate stylist availability to ensure smooth service delivery Respond to client inquiries via phone, messaging platforms, and social media Provide accurate information about salon services, availability, and pricing Maintain clear and professional communication with clients Handle client feedback and resolve issues promptly Maintain accurate records of bookings and client interactions Identify opportunities to improve the overall client booking experience Requirements: A minimum of 4 years of experience Strong customer service and communication skills Excellent organizational and scheduling abilities Ability to manage multiple client requests efficiently Professional, friendly, and solution-oriented attitude Familiarity with booking systems, messaging platforms, or CRM tools is an advantage Remuneration: NGN 300,000-400,000 Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google google-icon Continue with Linkedin Or continue with function updateStatus() {
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