IT OFFICER

You will provide IT support across user devices, systems, and networks while ensuring smooth operations, basic cybersecurity compliance and efficient digital processes.
Your Responsibilities
Support across IT
Provide day-to-day technical support , set up user devices and manage IT onboarding and offboarding.
Assist in maintaining network connectivity , troubleshoot issues and support basic network configurations.
Support Microsoft 365 services, manage user accounts and access and assist with email and cloud systems.
Support the digitization and automation of internal processes using Microsoft tools.
Assist in enforcing IT security measures , managing device protection and promoting security awareness.
Support CCTV systems , monitor performance and ensure regular data backups and recovery checks.
Liaise with service providers and vendors to resolve technical issues and maintain service delivery.
Maintain IT records , prepare basic reports, and support documentation of systems and processes.

📌 ### 📌 What Qualifications you bring

Expertise, an Analytical Mind and

/>Passion for computers

📌 ### 📌 Educational Background

Minimum: HND/Diploma/ Bachelor’s degree in computer science, IT or related field

### 📌 ### 📌 Minimum 3 years of hands-on IT support experience in a structured environment

Career Excellence

### 📌 ### 📌 Proven experience supporting Microsoft 365 environments and network infrastructure.

a CompTIA Network+ / Cisco CCNA

/>Microsoft 365 Certified (Administrator/Modern Desktop)
Additional Advantage

📌 ### 📌 Experience with ERP systems

Familiarity with Omada or similar network ecosystems

/>Knowledge of Power Automate or similar workflow tools