PERMANENT CONTRACT3 months ago

IT SUPPORT SPECIALIST

JobPilot
Accra (Ghana)

Job Description

IT SUPPORT SPECIALIST

  • Vacancies In Ghana

Job Details

Job Details

IT SUPPORT SPECIALIST

Docutech Ltd

Ghana

Full Time

Expired

 Role Overview We is seeking a Managed Print Services (MPS)–focused IT Support Specialist to join our team. This position is ideal for a technically skilled and service-oriented professional who can deliver exceptional customer support, optimize print environments, and ensure the smooth operation of multifunction printers, copiers, and related IT systems. You will play a key role in implementing and supporting MPS solutions for clients, helping them reduce costs, improve workflow, and maintain reliable print infrastructure.

Key Responsibilities Technical Support & MPS Implementation Install, configure, and maintain a wide range of office equipment, including Xerox and HP printers, photocopiers, and multifunction devices. Provide on-site and remote support for Managed Print Services environments, including device monitoring, print management software, and user access controls. Troubleshoot hardware, software, and network connectivity issues to ensure optimal uptime and efficiency. Customer Service & Account Management Serve as the primary technical

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