Courier Operations Representative - Tamale

Job ad Ghana : Courier Operations Representative - Tamale - Tamale - Northern

Courier Operations Representative - Tamale

Published on 24.04.2026

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Job Summary

Management Services Transport, logistics

Northern

No experience - Less than 2 years

High school - Technical school - College - HND

Permanent contract

Company

VACANCIES IN GHANA

Industries : Handling Services other Social, public and human services Temporary work, recruitment

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Company description :

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Job Ad & Profile Description

Position : Courier Operations Representative - Tamale

We are looking for a  Courier Operations Representative.

Key Responsibilities

Delivery Operations

Coordinate daily delivery schedules and assign tasks to riders

Monitor active deliveries to ensure timely completion

Identify and resolve delivery issues, including delays and failed deliveries

Rider Coordination

Maintain regular communication with riders throughout the day

Track attendance, availability, and delivery performance

Assist with onboarding and basic training of new riders when required

Vendor and Customer Support

Liaise with vendors to ensure smooth order fulfillment

Handle customer inquiries and resolve delivery-related concerns

Maintain a high standard of customer service

Reporting and Administration

Track daily delivery activity and prepare basic performance reports

Maintain accurate records of deliveries, incidents, and rider activity

Use internal systems and mobile tools for updates and tracking

Required profile for job ad : Courier Operations Representative - Tamale

Requirements

1 to 3 years of experience in logistics, courier services, dispatch, or operations

Minimum of SHS or HND qualification (a degree is an advantage but not required)

Strong communication and problem-solving skills

Comfortable using smartphones and basic digital tools such as messaging apps and spreadsheets

Must be based in Tamale or willing to relocate

Candidate Profile

Reliable and responsive

Able to work under pressure and make quick decisions

Strong interpersonal skills for managing riders and customers

Practical, organized, and detail-oriented

Job criteria for job ad : Courier Operations Representative - Tamale

Job category : Management - Services - Transport, logistics

Industries : Services other - Temporary work, recruitment - Transport, logistics, postal services

Employment type : Permanent contract

Region : Northern

City : Tamale

Experience level : No experience - Less than 2 years

Educational level : High school - Technical school - College - HND

Spoken language : english > fluent

Number of Position(s) : 2

Salary expectations : < GH₵ 3,000

Team management : No

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