CDIil y a 12 jours

Operations and Facility Manager

Non precisé
Post A Job Post A Job Management & Business Devel

Description du poste

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}; Homepage Management & Business Development Hospitality & Hotel Abuja Full Time Operations and Facility Manager Operations and Facility Manager Bold Eagle PVT Limited Management & Business Development 2 weeks ago Easy apply New Abuja Full Time Hospitality & Hotel NGN
250,000 - 400,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary We need a manager for a serviced apartment in Jabi. The person must be hands-on, willing to do the work themselves. We are not looking for a desktop manager; we need someone that will carry the business like theirs and be proactive in finding and solving problems. Someone that understands the role of a manager and has managed somewhere before. Ideally similar 4-star apartments, but not mandatory. Managerial experience is, however, mandatory. Min Qualification: Degree Experience Level: Entry level Experience Length: 2 years Job descriptions & requirements Responsibilities: Operations Management: Manage daily operations to ensure uninterrupted service delivery. Identify and resolve operational issues promptly. Facilities & Equipment: Ensure all facilities and equipment (generators, heaters, fridges, microwaves, cooking equipment, and electrical systems) are functional. Schedule and monitor maintenance and repairs. Maintain records of servicing and repairs. Guest Services: Ensure rooms, common areas, and facilities meet cleanliness and quality standards. Resolve guest issues promptly. Oversee food services and room service quality. Ensure staff conduct meets professional standards. Front Desk & Payments: Oversee guest check-in and check-out. Ensure rooms are prepared before arrival. Ensure guests receive required information. Ensure guest payments are made and recorded on time. Staff Supervision: Ensure staff attendance and punctuality, including security. Monitor staff performance and task completion. Address operational gaps in staffing. Reporting: Provide daily operational reports to owners, including issues, resolutions, and key updates. Marketing Oversight: Oversee marketing activities and the assigned marketer. Ensure the website, booking platforms, and social media are accurate and up-to-date. Monitor performance against monthly targets and follow up on execution. Financial Oversight: Oversee accountant and monthly financial reporting. Participate in budget planning and cost control. Review expenses and supporting documentation. Bills & Receivables: Ensure utility bills, supplier invoices, and service payments are settled on time. Ensure payments due to the business are collected on time. Inventory & Procurement: Oversee procurement and inventory tracking. Ensure secure storage and controlled access to stores. Monitor usage and prevent pilferage or misuse. Food & Supplies: Monitor the quality and efficiency of food provided to guests. Ensure compliance with hygiene standards. Utilities Management: Monitor diesel, electricity, and water usage. Identify and address wastage or inefficiencies. Requirements: Minimum of 2–5 years managerial experience Proven ability to manage day-to-day operations and handle multiple responsibilities effectively. Must be hands-on, proactive, and solution-oriented, with the ability to take ownership of the business. Strong understanding of facilities management, including maintenance of equipment such as generators, electrical systems, and appliances. Experience in staff supervision, performance management, and ensuring team accountability. Good knowledge of guest service standards and ability to ensure high customer satisfaction. Ability to manage financial processes, including budgeting, cost control, and expense tracking. Strong organisational skills with experience in inventory management and procurement. Ability to oversee operations, reporting, and compliance with internal standards. Basic understanding of marketing coordination, including online platforms and performance tracking. Excellent problem-solving, leadership, and decision-making skills. Strong communication and interpersonal skills. Ability to work independently and handle pressure in a fast-paced environment. High level of integrity, accountability, and attention to detail. Key Performance Indicators (KPIs): Occupancy rate vs monthly target Guest satisfaction score and complaint resolution time Room readiness and housekeeping compliance rate Utilities cost vs budget (diesel, electricity, water) Maintenance response and resolution time Inventory variance and stock loss incidents Staff attendance and punctuality rate Marketing performance vs monthly booking targets Timeliness and accuracy of financial and operational reports Remuneration: NGN 300,000 Log In and Apply Important safety tips Do not make any payment without confirming with the Jobberman Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google google-icon Continue with Linkedin Or continue with function updat

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Résumé de l'offre

Operations and Facility Manager at Non precisé in Post A Job Post A Job Management & Business Devel. View the details for more information.

Détails clés :

  • 💼 Contrat : CDI
  • 📍 Localisation : Post A Job Post A Job Management & Business Devel
  • 🎓 Niveau : Selon profil , Marketing, Management, Communication
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