Head of Learning and Development
Head of Learning and Development chez Careers24 à South Africa.
Learning and Development Instructional Designer Design Johannesburg Metropolitan Area , South Africa Until 2026/08/10 Full time Fully remote Job description Company Description
Nutun is a global leader in business process outsourcing (BPO), headquartered in South Africa. We specialize in innovative, omnichannel solutions that enhance the customer experience and optimize the credit lifecycle, from customer acquisition to debt recovery. Committed to social impact, we invest in education, job creation, and skills development, driving economic growth across the region. Through a focus on innovation, we deliver measurable value to our clients, our employees, and the communities we serve.
ABOUT THE ROLE
As a Learning and Development Instructional Designer, you will design, develop, and evaluate engaging, effective, and scalable learning solutions (both digital and instructor-led) that align with adult learning principles, business objectives, and skills development standards. You’ll work closely with Subject Matter Experts, operations teams, and facilitators to deliver high-quality training that makes a real difference.
KEY RESPONSIBILTIES
~Design and develop engaging learning materials across digital, classroom, and blended formats using proven instructional design models (e.g., ADDIE, SAM). ~Conduct learning needs analyses to identify performance and skills gaps and translate them into outcome-driven interventions. ~Create interactive e-learning content using authoring tools and ensure seamless integration with our LMS. ~Design assessments and evaluation tools to measure learning impact and continuously improve programmes. ~Manage learning design projects end-to-end, collaborating with stakeholders to deliver on time and with excellence. ~Stay ahead of learning trends, tools, and methodologies to bring fresh ideas to our talent development initiatives.
~Bachelor’s degree in Instructional Design, Education, Human Resources, Psychology, or a related field.
~3–5 years of experience in instructional design, learning content development, or curriculum design in a corporate or professional training environment. ~Proven experience with e-learning authoring tools (e.g., Articulate Storyline/Rise, Adobe Captivate, Camtasia). ~Strong familiarity with Learning Management Systems (LMS) and standards such as SCORM/xAPI. ~Experience designing for both classroom and digital/blended learning environments. ~Excellent collaboration and communication skills, with the ability to work effectively with SMEs and stakeholders. Advantageous ~Certification in instructional design or e-learning (ATD, CPLP, etc.). Key Competencies ~Strong instructional design and adult learning expertise ~Digital content creation and multimedia skills ~Project management and stakeholder engagement ~Data-driven approach to evaluation and continuous improvement ~Adaptability, innovation, and a genuine people-centric mindset Reporting to the Learning and Development Manager. You’ll play a vital part in building organisational capability and supporting employees to reach their full potential. Free. No credit card required. Keywords adaptive-project-management-and-reporting adobe-captivate adult-learning articulate-storyline assessment-assessment-tools authoring cabinet-construction-materials-hardware camtasia competencies content-strategy continuous-improvement-process-cip create-lms custom-lms data-driven-strategy digital-learning ecology-environment education-training elearning elearning-lms environment-health-and-safety-hsse extended-enterprise-lms instructional instructional-design-id learning-management linkedin-marketing-solutions-lms maintenance-repair-and-operations-mro objectives-and-key-results people-centric planning-and-design product-development-and-design project-management reporting-and-disclosure sam-crm seamless-integration sharable-content-object-reference-model-scorm software-asset-management stakeholder-management storyline talent-development time-and-attendance training-and-development training-certification visual-art-design youth-organizations-resources Interested in this role? Sign up to continue Free. No credit card required.
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