IT Specialist

Job Title

IT Specialist

Provide technical support to maintain the ACO travel agencies as well as organization’s computer systems, both hardware and software and other peripheral equipment to ensure optimal performance so that end users can maintain a high level of productivity

Duties And Responsibilities

Provide technical assistance with computer hardware and software
Resolve issues for staff via phone, in person, or electronically
Identifies, investigates and researches user questions and problems as well as recognizing, isolating and resolving problems
Log bugs and enhancement requests
Perform hardware and software installations, configurations and updates as needed
Create and maintain tips and tricks solutions for solved issues
Document actions and resolutions within helpdesk ticket
Resolve technical issues in a timely manner using available resources within the company

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. 

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.