Branch Operations Manager

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Expérience

A well-established distribution and warehousing business are looking for a hands-on Branch Operations Manager to oversee the daily operations of its branch.This role is suited to an operationally driven individual with experience managing warehouse, distribution, customer service and sales support teams within a fast-paced environment.The successful candidate will be responsible for ensuring the smooth running of branch operations, maintaining service levels, managing stock control processes, and leading the branch team effectively. Key Responsibilities Branch & Operational Management Oversee daily branch operations and ensure efficient workflow Coordinate warehousing, dispatch, and distribution activities Monitor operational processes and improve efficiencies where possible Ensure branch housekeeping, maintenance, and safety standards are maintained Team Leadership Supervise and support warehouse, operations, and sales support staff Manage staff scheduling, performance, and daily productivity Provide guidance, training, and operational support to the team Promote a positive and professional working environment Stock & Distribution Control Oversee stock control processes and stock accuracy Coordinate stocktakes and investigate stock variances Ensure effective receiving, storage, and dispatch processes Monitor delivery schedules and customer service standards Administrative & Financial Oversight Assist with branch administration, reporting, and operational controls Monitor petty cash, basic financial controls, and operational expenses Ensure accurate record keeping and ERP system updates

Support audit readiness and compliance requirements Requirements Matric essential 3–5 years’ experience in branch operations, warehouse supervision, or distribution management Experience managing teams within a warehouse, distribution, manufacturing, or operational environment

Strong organisational and leadership skills Good stock control and operational coordination experience Computer literate with Excel and ERP system exposure advantageous Ability to work in a fast-paced and hands-on operational role

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