Consultant to Undertake a Strategic Review of Benefits Realization from Global Shared Services, Business Performance and Modernization (BPM) Section, Global Shared Services Centre (GSSC), Budapest, Hungary

Consultant to Undertake a Strategic Review of Benefits Realization from Global Shared Services, Business Performance and Modernization (BPM) Section, Global Shared Services Centre (GSSC), Budapest, Hungary | UNICEF - United Nations Children’s Fund

Consultant to Undertake a Strategic Review of Benefits Realization from Global Shared Services, Business Performance and Modernization (BPM) Section, Global Shared Services Centre (GSSC), Budapest, Hungary

UNICEF - United Nations Children’s Fund Budapest National Consultant - Contractors Agreement level Speaks Chinese, Arabic, English, French, Russian, Spanish

Application deadline: March 22, 2026

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Summary by Impactpool

UNICEF is seeking a Senior Consultant to conduct a benefits realization study of the Global Shared Services Centre (GSSC) services. The consultant will assess existing and planned services, identify enablers and blockers to benefits realization, and propose a Benefits Realisation Framework for GSSC. This role involves collaboration with GSSC management and various teams to enhance service design and performance management. The position is based in Budapest, Hungary.

Candidate Requirements:

Master's degree in Management, Business, Economics, International Affairs, or Development

15+ years of relevant experience in strategic planning and project management

Understanding of United Nations Organizations

Fluency in English (oral and written)

Knowledge of another official UN language is an asset

UNICEF seeks to engage a Senior Consultant to conduct a time-bound benefits realisation study of GSSC services and assess benefits of selected existing GSSC services, review new and planned FFI services to assess the credibility, clarity, and measurability of their intended benefits. In addition, the Consultant will identify systemic enablers and blockers to benefits realisation across the GSSC service portfolio and propose a practical Benefits Realisation Framework to be embedded in GSSC service design, governance, and performance management going forward.

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, results  

UNICEF established the Global Shared Services Centre (GSSC) in 2015 to deliver high-quality, cost-effective, and risk-managed shared services in support of country offices, regional offices, and headquarters.

As part of the organization’s broader transformation agenda, including the Future Focus Initiative (FFI), UNICEF is introducing new and expanded shared service offerings intended to go beyond traditional transactional services and to deliver deeper efficiency, quality, scalability, and strategic benefits. These include services designed to reduce administrative burden in country offices, enable organizational scale economies, strengthen controls, and free up capacity for programme delivery.

How can you make a difference?  

UNICEF seeks to engage a Senior Consultant to conduct a time-bound benefits realisation study of GSSC services and assess benefits of selected existing GSSC services, review new and planned FFI services to assess the credibility, clarity, and measurability of their intended benefits. In addition, the Consultant will identify systemic enablers and blockers to benefits realisation across the GSSC service portfolio and propose a practical Benefits Realisation Framework to be embedded in GSSC service design, governance, and performance management going forward.

The Consultant will work under the overall guidance of GSSC management and in close collaboration with relevant GSSC teams, HQ divisions, and selected country and regional offices.

If you would like to know more about this position, please review the complete TOR here :  

To qualify as an advocate for every child you will have…  

Minimum requirements:

Education: Completed master’s degree in Management, Business, Economics, International Affairs, Development is required.

Work Experience: 15 or more years of relevant experience is required in organizational strategic planning and operationalization, change management of major initiatives and project management.

Skills : Understanding of the context of United Nations Organizations is required.

Language Requirements Fluency in English (Oral and Written) is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) is an asset. 

Remarks:

Financial proposal is part of the application and is required to be submitted as per the template here . Curriculum vitae and cover letter are also part of the application as per the TOR.

General Terms and Conditions for the Consultancy Contract is attached, for your reference: General Terms and Conditions

Any attempt to unduly influence UNICEF’s selection process will lead to automatic disqualification of the applicant.

Joint applications of two or more individuals are not accepted.

Please note, UNICEF does not charge any fees during any stage of the process.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships, (2) Demonstrates self-awareness and ethical awareness, (3) Drive to achieve results for impact, (4) Innovates and embraces change, (5) Manages ambiguity and complexity, (6) Thinks and acts strategically, (7) Works collaboratively with others 

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children.  The UNICEF family is committed to include everyone , irrespective of their race/ethnicity, disability, gender identity, , religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF . Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including e, , abuse of authority and discrimination based on gender, nationality, age, race, , religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:   

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

Humanitarian action is a cross-cutting priority within UNICEF’s Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

UNICEF GSSC does not facilitate MFA accreditation for consultants, applicants must be holders of acceptable permits already at the time of application. UNICEF shall not accept responsibility or liability to act as a sponsor or to otherwise facilitate the issuance, maintenance, renewal, extension, or conversion of the candidate's residency and/or work permit for employment purposes.

All UNICEF positions are advertised, and only shortlisted candidates will be

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