Patient Relationship Executive / Receptionist at Skipper Eye-Q Hospital

Skipper Eye-Q Speciality eye hospital is an international eye hospital with chain presence of 42 eye hospitals in India and Nigeria. Read more about this company Patient Relationship Executive / Receptionist Job Type Full Time Qualification BA/BSc/HND Experience 1 - 2 years Location Lagos Job Field Administration / Facilities   Job Responsibilities Patient Greeting & Registration:Welcoming patients and updating demographic information. Scheduling:Booking, rescheduling, and cancelling appointments, including coordinating with specialized staff. Check-in/Check-out:Verifying insurance, obtaining authorizations, processing payments, and scheduling follow-up appointments. Service Coordination: Coordinating with doctors, nurses, and other departments to ensure smooth patient flow, timely investigations, and efficient discharge processes. Medical Records Management:Maintaining Electronic Medical Records (EMR), scanning documents, and preparing patient charts. Patient Care:Assisting with patient inquiries, providing information on procedures, and managing patient flow to ensure a quiet, calm environment. Administrative Tasks:Managing faxes, emails, and ensuring the lobby is clean. Key Requirements Experience: Previous experience in a medical office or customer service setting is preferred (typically 1-2 years). Skills: Proficiency in EMR systems and Microsoft Office Suite. Strong communication and interpersonal skills. Ability to multitask, prioritize, and work in a fast-paced environment. Basic knowledge of medical terminology. Attributes:Empathy, professionalism, attention to detail, and a team-player mentality. Check how your CV aligns with this job Method of Application Interested and qualified candidates should send their CV to : [Click the Apply button below to see the contact details] using the Job Title as the subject of the email. Build your CV for free. Download in different templates.

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