Digital Marketing Account Specialist

Digital Marketing Account Specialist Marketing Hire Just Now Within South Africa, South Africa R 25 000 - R 30 000 /year Until 2026/07/19 Job description As a Digital Marketing Account Specialist, he/she is the ambassador for our company, promoting and representing the company in all mediums to the local and national community. Therefore, conducting themselves in a professional manner in-person, via telephone, and online is of extreme necessity. This position provides front-line support to each and every client by listening, assessing needs, providing support, helping navigate issues, or facilitating the process of someone else resolving their need. This position provides excellent customer service to our clients and business partners with a focus on all digital marketing; social media, blogging, email marketing, website design/development, SEO, and paid ads. Developing creative, relevant marketing content for our clients to create brand awareness, engagement, and growth is key to success in this position. The marketing strategy will target client-specific goals and be integrated throughout social media, email, blogging, and other online platforms. This candidate will work to ensure client satisfaction by taking ownership of client relationships, setting expectations, discussing digital strategy, analyzing data, gathering client assets, supporting the internal team, creating content, representing clients on social media, assisting in production, and communicating with clients effectively.

RESPONSIBILITIES

Client Services

Strong customer service skills by phone, in-person, video chat, and email Communicate clearly and effectively with clients via phone and email Sets and maintains client expectations Takes ownership of client project success from start to finish Present deliverables confidently to clients via phone or email Coordinate schedules and facilitate communication to book meetings

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