Contact Center Officer

Contact Center Officer Full Time Zambia Posted 6 days ago AB Bank Zambia Job Requirements – Contact Center Officer Vacancy ID: HRVA0234 Position: Contact Center Officer Application Deadline: 15-05-2026 Required Skills Minimum Diploma in business related field and Microsoft office proficiency Experience in a Contact Centre managing inbound and outbound calls. Experience in managing customer queries via social media Excellent communication skills both verbal and written. Tasks & Responsibilities Client facing and query handling. Good knowledge of banks products and services Experience in Sales. Attend to customer queries, comments, and questions through various platforms (Calls, Social Media, and Websites). Proficient in using Computers, CRM systems and other relevant software. To apply for this job please visit hr.abbank.co.zm . Click icons below to Share with your Friends! Pour postuler a cette offre, cliquez sur le bouton "Postuler" afin d'acceder aux coordonnees du recruteur (email et/ou telephone).