Enterprise IT & Cybersecurity Officer | Job in Rwanda

Enterprise IT & Cybersecurity Officer 1. About Ecofleet Solutions Ltd. Ecofleet Solutions Ltd is a government-owned company mandated to transform and modernize public transport service delivery in the City of Kigali. Its mission is to enhance efficiency, reliability, and accessibility of the transport system through data-driven planning, route optimization, fleet management, and close coordination with stakeholders. By setting and enforcing service standards, Ecofleet ensures that Kigali’s growing population has access to safe, reliable, and commuter-friendly transport services. The company plays a strategic role in managing the city’s bus fleet, including planning renewals to maintain a modern and efficient system, while embracing green mobility solutions such as electric buses to align with Rwanda’s climate goals. Technology underpins Ecofleet’s operations through intelligent transport systems (ITS), GPS tracking, digital performance dashboards, and automated inspections that improve transparency and responsiveness. In addition, Ecofleet oversees shared transport infrastructure—depots, terminals, and bus stops—and manages a unified digital fare collection system that promotes cashless payments, standardizes fares, and ensures accountability. Together, these efforts position Ecofleet as a central driver of Kigali’s sustainable, smart, and integrated public transport future. 2. Purpose for Recruiting Ecofleet Solutions Ltd is seeking competent, self-motivated, and results-oriented individuals to join its team across various departments and roles. A skilled and solution-driven workforce is essential to supporting Ecofleet’s vision of delivering efficient, reliable, and commuter-friendly public transport services in Kigali. By fostering talent that aligns with innovation, operational excellence, and sustainability, Ecofleet ensures its services remain responsive, resilient, and future-ready. 3. Required Staff Job Title: Enterprise IT & Cybersecurity Officer (1) Reports To: Chief Digital & Experience Officer (CDXO) Department: Digital & Experience Location: Kigali, Rwanda Job Type: Full-time 1. Role Summary The Enterprise IT & Cybersecurity Officer is responsible for the reliability, security, and integrity of Ecofleet’s IT infrastructure, systems, and data. Reporting to the CDXO, the role ensures that all enterprise systems, networks, and digital platforms are secure, resilient, and aligned with business needs. The Officer safeguards the organization against cyber risks, ensures business continuity, and supports digital operations by maintaining robust IT systems and security frameworks across all departments. 2. Scope of the Role Manage and maintain enterprise IT infrastructure (networks, systems, hardware, and cloud services). Develop and implement cybersecurity frameworks, policies, and controls. Ensure system availability, performance, and data security across all platforms. Monitor and respond to cyber threats, vulnerabilities, and incidents. Support digital system rollouts and ensure secure integrations. Promote cybersecurity awareness and compliance across the organization. 3. Key Responsibilities Administer and maintain IT infrastructure including servers, networks, user devices, and cloud environments. Implement and enforce IT security policies, procedures, and access controls. Monitor systems for security threats, vulnerabilities, and unusual activity. Lead incident response, investigation, and resolution of cybersecurity events. Ensure data protection, backup, and disaster recovery mechanisms are in place and tested. Manage user access, identity management, and system permissions. Support integration and secure deployment of digital platforms (FMS, mobile apps, finance systems). Conduct regular system audits, vulnerability assessments, and risk analyses. Coordinate with external vendors and service providers on IT and cybersecurity solutions. Train staff on cybersecurity awareness, safe system use, and data protection practices. Maintain documentation of IT systems, security protocols, and incident logs. 4. Indicators of Success High system uptime and reliability across enterprise systems. Minimal cybersecurity incidents and effective response when incidents occur. Strong data protection, backup, and recovery performance. Compliance with internal policies and external regulatory requirements. Increased staff awareness and adherence to cybersecurity best practices. Secure and seamless integration of new digital systems. 5. Working Relationships Internal CDXO: Strategic direction on IT architecture, security, and digital systems FMS Product Officer: Secure integration and operation of fleet management systems Platform & UX Officer: Platform performance, reliability, and secure user access COO & Operations Teams: Support for operational systems and infrastructure CFO: Financial systems security, compliance, and data integrity CSEO: Protection of sustainability and energy system data External IT service providers and cloud vendors Cybersecurity consultants and auditors Regulatory and compliance bodies Technology and hardware vendors 6. Core Competencies & Skills Strong knowledge of IT infrastructure (networks, servers, cloud systems) Solid understanding of cybersecurity principles and frameworks Experience with firewalls, endpoint protection, and monitoring tools Knowledge of identity and access management systems Analytical and problem-solving skills in incident detection and response Ability to communicate technical risks to non-technical stakeholders High attention to detail and risk awareness 7. Values & Cultural Fit Strong sense of responsibility for data protection and system integrity Integrity, confidentiality, and accountability Proactive approach to risk management and prevention Collaboration across departments to ensure secure operations Continuous learning in a rapidly evolving cybersecurity landscape 8. Qualifications & Experience Minimum: Bachelor’s degree in information technology, Computer Science, Cybersecurity, or related field 3–5 years’ experience in IT administration and/or cybersecurity Preferred: Certifications such as CompTIA Security+, CISSP, CISM, or equivalent Experience with cloud platforms (e.g., AWS, Azure, or similar) Experience in securing enterprise systems in transport, logistics, or infrastructure environments Knowledge of data protection standards and regulatory compliance Experience with disaster recovery and business continuity planning

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