02 PSYCHO-SOCIAL SUPPORT TEAM LEADER(PSS TL)

RECRUITMENT NOTICE: 02 PSYCHO-SOCIAL SUPPORT TEAM LEADER(PSS TL) IDENTIFICATION Job Title: Psycho-Social Support Team Leader Reports to: Project Manager Duty station North-west and South-west Type of contract Fixed Term Availability: 15 March 2026 Main objective and Tasks Under the direct supervision of the Protection Activity Manager and the technical supervision of the Program Protection Technical Referent the PSS Team Leader will be primarily responsible for ensuring the overall implementation of activities to address mental health and psychosocial needs while meeting quality standards. The PSS Team Leader will directly supervise the day-to-day work of the PSS Workers / Social Workers and Psychologists working in their district(s). They will also provide weekly/monthly reports to the PAM and PPTR. Generic Duties: • Direct supervision of Social Workers and Psychologists; • Conduct an initial assessment with new Social Workers; prepare & implement a tailored induction plan including shadowing, observing and conducting role plays; • Ensure adherence of social Workers and Psychologists to protection principles, code of conducts and internal SOPs; • Provide weekly and monthly updates to the PAM and PPTR on MHPSS activities in the NWSW. • Conduct weekly case conferences to help Psychologists and PSS workers handle critical and difficult cases. • Review the work of the Psychologists and Social workers to ensure that the PSS needs of the community are addressed through our intervention • Ensure Community Based PSS is delivered according to internal MHPSS guidelines. • Monitor timescales for response, decision-making and follow-up through the internal MHPSS Platform with support from the PAM and Protection Data Management Officer; • Identify staff gaps and training needs when they arise and communicate them to the Program Protection Technical Referent for his action; • Ensure weekly activity plans are created and clearly displayed in PSS activity locations; • Ensure the Referral Database is updated on a weekly basis and submitted to the PAM and Protection Project Referent; • Manage all requests for information/intervention from the PAM; • Ensure dissemination of clear and reliable information on service provision and other pre-selected key topics; • Submit weekly and monthly activity plans, reports and recommendations; • Represent the organization at general coordination working groups and clusters with donors, humanitarian actors and local authorities, when requested; • Carry out all tasks respecting key protection principles including but not limited to: PSEA, do no harm, non-discrimination, confidentiality, accountability and need-to-know principles; • Any other tasks assigned by the Protection Coordinator. / Programme coordinator Specific Duties • Plan and design the Community Based PSS activities in collaboration with the PAM, the Program Protection Technical Referent and all the team members, accordingly to INTERSOS guidelines on PSS activities; • Ensure PSS workers have the appropriate resources necessary for conducting group activities • Ensure all Community spaces - WGFSGBV are designed as per internal and international guidelines and collaborate with CBPO in the establishment of the same • Ensure that the Guidance and advice provided by the Protection Coordinator and Program Protection Technical Referent are followed by the team and provide feedback to them • Ensure that the PSS needs of the community are properly assessed, mapped and analyzed and work with the Program Protection Technical Referent and Project activity Manager to fine tune our intervention to address the needs • Ensure all tools for as