Solution Architect

Join our Team

About This Opportunity

Join our dynamic team at Ericsson as a Solution Architect. In this key role, you will help bridge the gap between business needs and technical solutions, driving process improvements and enabling data-informed decisions across our organization. As a Solution Architect, you will collaborate with cross-functional teams to identify opportunities, gather and refine requirements, and deliver actionable insights that support high-impact outcomes.

You will be part of a team of 120+ professionals focused on digital transformation, innovation, and operational efficiency. This role offers global exposure and growth potential into leadership or specialized roles such as Product Owner or Solution Architect.

What You Will Do

Collaborate with stakeholders to understand business objectives and gather functional and non-functional requirements
Analyze and document business processes, identify improvement areas, and define optimized workflows
Translate business needs into detailed documentation such as BRDs, process flows, and solution outlines
Support end-to-end project delivery by contributing to design discussions and validating solutions against requirements
Facilitate User Acceptance Testing (UAT) and ensure sign-off of deliverables
Partner with cross-functional teams including product, engineering, and delivery to align on solution direction
Contribute to data analysis activities to support evidence-based decisions
Track and report progress, risks, and outcomes to key stakeholders

The Skills You Bring

Strong analytical and problem-solving skills with a structured approach
8+ years of experience in business analysis or similar roles
Proven experience in stakeholder management and requirement gathering
Excellent communication skills, with the ability to convey complex concepts clearly
Proficiency in business process mapping tools and documentation standards
Hands-on experience with Excel, JIRA, Confluence, or similar tools
Understanding of SQL or basic data analysis is a plus
Exposure to Telecom, Fintech, or MFS domains is preferred

Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: Cameroon (CM) || Douala

Req ID: 782180