Personal Banker, Umuahia at Stanbic IBTC

Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, Personal and Business Banking and Wealth Management.

Profil recherché

Stanbic IBTC Bank legally became part of Standard Bank Group 24th August 2007. The Standard Bank Group merged its Nigerian operations, Stanbic Bank Nig... Read more about this company Personal Banker, Umuahia Job Type Full Time Qualification BA/BSc/HND Experience 3 years Location Abia Job Field Banking   To proactively manage a portfolio of retail clients by providing comprehensive, relationship-based banking solutions. Key Responsibilities Establish, build and strengthen relationships with customers, based on mutual respect, to retain customers and gain word-of-mouth referrals. Ensure that customers are well informed with regards to lending application processes (e.g. vehicle finance, home loans, overdraft, credit card, personal loans, etc), credit maintenance processes (e.g. annual reviews) and account conduct expectations (e.g. minimum account balances, provision for debit orders and cheque payments, etc). Conduct a needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer’s needs and priorities. Pro-actively identify cross-sell opportunities within own portfolio of customers to maximise life cycle opportunities. Pro-actively manage the portfolio to maximise revenue for the Bank (referring to fees, margins and sales), minimise costs and risks, whilst maintaining and entrenching the customer’s relationship with the Bank appropriately. Qualifications University Degree Experience Required At least 3 years' experience banking experience preferably in a customer-facing role, with a strong background in relationship management. Additional Information Behavioural Competencies: Checking Things Convincing People Developing Expertise Developing Strategies Embracing Change Establishing Rapport Examining Information Exploring Possibilities Following Procedures Generating Ideas Impressing People Interacting with People Inviting Feedback Meeting Timescales Pursuing Goals Seizing Opportunities Showing Composure Taking Action Team Working Thinking Positively Technical Competencies: Application & Submission Verification (Consumer Banking) Banking Process & Procedures Client Acceptance & Review Customer Understanding ( Consumer Banking) Processing Product Knowledge (Consumer Banking) Check how your CV aligns with this job Method of Application Interested and qualified? Go to Stanbic IBTC on www.standardbank.com to apply Build your CV for free. Download in different templates.

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