DHL is looking for a AR Credit Collector

DHL is looking for a AR Credit Collector
 
DHL Cameroon recruits an AR Credit Collector.
Role Context
Manage/monitor assigned customer portfolio credit collection per DP DHL standards. Administer Credit & Collections/AR (OTC) processes: gather credit data, track records, recover overdue payments to minimize bad debts and ensure internal/external compliance.
Key Responsibilities
Collection Management
• Administer OTC activities under moderate supervision
• Execute payment collection/administrative tasks
• Enforce DHL trading terms compliance
• Resolve recurring billing disputes
• Optimize timely/professional debt recovery
• Track contractual obligations
Account Monitoring
• Maintain collection activity records
• Compile credit information/files
• Prepare overdue accounts/reports
• Handle customer escalations/settlement plans
Recovery Actions
• Identify delinquent accounts
• Collect remittance advices for Cash Applications
• Initiate legal procedures for irrecoverable debts
Stakeholder Relations
• Explain procedures/policies internally
• Coordinate OTC/commercial teams
• Resolve sales/customs queries per escalation
• Monitor credit limits/delinquent accounts
• Manage master data/billing issues
• Handle Field Sales/Major/CSI customers
Minimum Requirements
Education: Bachelor's Degree/equivalent
Preferred: Collection certification
Technical: Advanced MS Excel/MS Office
Experience: 3+ years AR (international preferred)
Languages: French/English (Intermediate/Advanced)
How to Apply
Online only: https://careers.dhl.com/global/en/search-results?keywords=&p=ChIJIQ8-cF…